“I wanted to reach out to you and let you know how stoked we are on Airflare and share another success story from this week. On Sunday we had two guests duck a rope and exit the resort on our backside. This unfortunately happens at least once or twice a season. Most times it results in an extended search including our local SAR group and often goes well into the night. We were able to use AirFlare and direct them to a place where our patrol met them and got them down the hill, within a matter of an hour.” ~ Wolfe Ashcraft, VP Resort Operations, Tamarack Resort, ID

“AirFlare saved my butt today at Schweitzer ski area. First run of a powder day, still snowing heavily, I ended up on the wrong side of the ridge. I knew the direction I needed to go but, unbeknownst to me, I was further down the ridge than I thought. After walking for about 45 minutes, nothing looked familiar. I hadn’t ducked a rope or knowingly crossed the resort boundary, but I was lost. The app had the ski patrol phone number. Being in a canyon with only two bars of cell signal, I wasn’t hopeful. The call went through, and I tried to describe my route, but to no avail. The dispatcher used Airflare, got my location, and said help would be there in 10-15 minutes. About 10 minutes later, a patroller arrived on a snowmobile and took me back to the resort. I am an AirFlare believer.” ~ Guest, Schweitzer Resort, ID

A call came into dispatch during Powder Mountain Patrol’s AirFlare onboarding training. The injured skier, with a suspected broken jaw, was confused about their location. Dispatch sent an AirFlare Location Request text to the skier. Their coordinates were successfully returned, and it was revealed that the skier was 1 mile from their originally suspected location. After receiving accurate coordinates, Patrol was able to be deployed to the exact location of the injured skier. ~ Powder Mountain Ski Resort, UT

“Jay Peak Ski Patrol concluded another successful search yesterday. Three young customers ventured beyond the resort boundary. AirFlare was used successfully to determine their location, and with some coaching, by phone the group was able to struggle back to the base area under their own power.” ~ Dave Marchand, Ski Patrol Director, Jay Peak Resort, VT

“Tyson Wise skied out of bounds at Brundage Mountain Resort looking for untracked snow only to realize he had strayed too far from familiar territory and was in need of help. Wise, 47, of Boise, said he hiked for over an hour to get back in bounds. He realized that he was running out of daylight and the battery in his telephone was draining so he called the [Brundage] ski patrol for assistance. Instead of mounting a full-scale search and rescue operation, patrollers sent him a text linking to a smartphone app that helped pinpoint his location. Once they knew exactly where he was, two patrollers on snowmobiles drove directly to Wise and brought him back to safety” ~ Article written and published by The Star-News in McCall

“We have had great success with using AirFlare both via the web browser text version and via the Field Console application. Two favorite incidents were 1) two teenagers that were off trail and unable to describe well where they were and they had both fallen in a tree well so not easily visible. We were able to text them and get their coordinates back and sent that information on to the Patrollers out on the hill. The Patrollers skied easily to them and were able to assist them. 2) I was out of bounds myself digging a snow pit and got a call from the mountain manager. He was trying to locate some folks that were ‘lost’ in another out of bounds area. I had a good signal so was able to use the Field Console on my app to send the lost party a text, get their GPS coordinates, map those and send the map to the mountain manager. They were then able to go retrieve the lost party. We have several other success stories using the app and thank you for bringing this product to us.” ~ Denise McLaughlin, Patrol Director, Bogus Basin, ID